{"id":2346,"date":"2023-09-01T11:35:12","date_gmt":"2023-09-01T09:35:12","guid":{"rendered":"https:\/\/saaswedo20260908123512.staging2.ydu.fr\/?post_type=portfolio&#038;p=2346"},"modified":"2026-06-12T18:29:15","modified_gmt":"2026-06-12T16:29:15","slug":"ventilation-factures-analyse-des-usages-tracage-des-appels","status":"publish","type":"portfolio","link":"https:\/\/saaswedo20260908123512.staging2.ydu.fr\/fr\/reference-item\/ventilation-factures-analyse-des-usages-tracage-des-appels\/","title":{"rendered":"Ventilation analytique de factures &#8211; Analyse des usages &#8211; Tra\u00e7age des appels"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row section_type=&#8221;fullwidth&#8221; padding_top_multiplier=&#8221;&#8221; padding_bottom_multiplier=&#8221;&#8221; rc_bg_type=&#8221;color&#8221; separator_top=&#8221;line-separator&#8221; separator_top_size=&#8221;50%&#8221; separator_bottom_size=&#8221;50%&#8221; separator_bottom_color=&#8221;&#8221; rc_bg_color=&#8221;#f4f4f4&#8243;][vc_column width=&#8221;1\/4&#8243; 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padding_top_multiplier=&#8221;3x&#8221; padding_bottom_multiplier=&#8221;4x&#8221; rc_bg_type=&#8221;gradient&#8221; rc_bg_gradient_color_1=&#8221;#f4f4f4&#8243; rc_bg_gradient_color_2=&#8221;#ffffff&#8221; rc_bg_gradient_direction=&#8221;180&#8243; mobile_columns_vertical_gap=&#8221;none&#8221;][vc_column width=&#8221;1\/4&#8243; tablet_sm_width=&#8221;1-6&#8243; mobile_width=&#8221;hide&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243; content_width=&#8221;custom&#8221; tablet_sm_width=&#8221;5-6&#8243; tablet_content_width=&#8221;80&#8243; tablet_sm_content_width=&#8221;85&#8243; mobile_content_width=&#8221;80&#8243; tablet_sm_horizontal_content_position=&#8221;left&#8221; mobile_horizontal_content_position=&#8221;center&#8221; custom_content_width=&#8221;970&#8243;]<h2 data-animation=\"fade-in-up\" data-delay=\"0\" data-duration=\"normal\" class=\"grve-element grve-title grve-align-inherit grve-animated-item grve-h6 grve-custom-font-1\" style=\"margin-bottom: 30px;\"><span>Le\u00a0<strong>Minist\u00e8re de l\u2019Int\u00e9rieur<\/strong>\u00a0est le minist\u00e8re du gouvernement charg\u00e9 de la s\u00e9curit\u00e9 int\u00e9rieure, de l\u2019administration du territoire et des libert\u00e9s publiques.<\/span><\/h2>[vc_column_text css=&#8221;&#8221; animation=&#8221;fade-in-up&#8221; animation_delay=&#8221;200&#8243; el_class=&#8221;list-perso&#8221;]<strong>Ce minist\u00e8re compte plus de 250 000 agents et regroupe les services suivants :<\/strong><\/p>\n<ul>\n<li>Secr\u00e9tariat g\u00e9n\u00e9ral du minist\u00e8re<\/li>\n<li>Direction g\u00e9n\u00e9rale des Collectivit\u00e9s locales (DGCL)<\/li>\n<li>Direction g\u00e9n\u00e9rale de la Police nationale (DGPN)<\/li>\n<li>Direction g\u00e9n\u00e9rale de la S\u00e9curit\u00e9 int\u00e9rieure (DGSI)<\/li>\n<li>Direction g\u00e9n\u00e9rale de la Gendarmerie nationale (DGGN)<\/li>\n<li>Direction g\u00e9n\u00e9rale des \u00c9trangers en France (DGEF)<\/li>\n<li>Direction g\u00e9n\u00e9rale de la S\u00e9curit\u00e9 civile et de la Gestion des crises (DGSCGC)<\/li>\n<li>Direction g\u00e9n\u00e9rale des Outre-mer<\/li>\n<li>D\u00e9l\u00e9gation \u00e0 la s\u00e9curit\u00e9 routi\u00e8re<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class=\"grve-empty-space grve-height-2x\"><\/div>[vc_row_inner tablet_sm_columns_vertical_gap=&#8221;60&#8243; rc_margin_bottom=&#8221;40px&#8221;][vc_column_inner width=&#8221;1\/3&#8243; animation=&#8221;fade-in-up&#8221; tablet_sm_width=&#8221;1&#8243; grve_css=&#8221;{&#8220;desktop&#8220;:{&#8220;padding-top&#8220;:&#8220;20px&#8220;,&#8220;padding-right&#8220;:&#8220;20px&#8220;,&#8220;padding-bottom&#8220;:&#8220;20px&#8220;,&#8220;padding-left&#8220;:&#8220;20px&#8220;,&#8220;class&#8220;:&#8220;grve-wpb-1668422054969&#8220;}}&#8221;]<div class=\"grve-element grve-box-icon grve-small grve-side-icon grve-align-left grve-vertical-align-top grve-layout-1\" style=\"margin-bottom: 20px;\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon smp-icon-flag grve-text-black\"><\/span><\/div><div class=\"grve-box-title grve-h5\">P\u00c9RIM\u00c8TRE<\/div><\/div><\/div>[vc_column_text animation_delay=&#8221;200&#8243; el_class=&#8221;list-perso&#8221;]Plus de 2 500 PBX et sites en France pour plus de 180 000 postes fixes.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; animation=&#8221;fade-in-up&#8221; animation_delay=&#8221;200&#8243; tablet_sm_width=&#8221;1&#8243; grve_css=&#8221;{&#8220;desktop&#8220;:{&#8220;padding-top&#8220;:&#8220;20px&#8220;,&#8220;padding-right&#8220;:&#8220;20px&#8220;,&#8220;padding-bottom&#8220;:&#8220;20px&#8220;,&#8220;padding-left&#8220;:&#8220;20px&#8220;,&#8220;class&#8220;:&#8220;grve-wpb-1668422079654&#8220;}}&#8221;]<div class=\"grve-element grve-box-icon grve-small grve-side-icon grve-align-left grve-vertical-align-top grve-layout-1\" style=\"margin-bottom: 20px;\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon smp-icon-target grve-text-black\"><\/span><\/div><div class=\"grve-box-title grve-h5\">BESOINS CLIENT<\/div><\/div><\/div>[vc_column_text animation_delay=&#8221;300&#8243; el_class=&#8221;list-perso&#8221;]<\/p>\n<ul>\n<li>Ventiler les d\u00e9penses de t\u00e9l\u00e9phonie fixe entre les diff\u00e9rents services des sites mutualis\u00e9s.<\/li>\n<li>Contr\u00f4ler les factures des op\u00e9rateurs de t\u00e9l\u00e9phonie fixe.<\/li>\n<li>Tracer l\u2019ensemble des appels entrants et sortants.<\/li>\n<li>Analyser la qualit\u00e9 d\u2019accueil t\u00e9l\u00e9phonique au sein des pr\u00e9fectures.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner tablet_sm_columns_vertical_gap=&#8221;60&#8243;][vc_column_inner rc_add_shadow=&#8221;small-shadow&#8221; animation=&#8221;fade-in-up&#8221; grve_css=&#8221;{&#8220;desktop&#8220;:{&#8220;padding-top&#8220;:&#8220;20px&#8220;,&#8220;padding-right&#8220;:&#8220;20px&#8220;,&#8220;padding-bottom&#8220;:&#8220;20px&#8220;,&#8220;padding-left&#8220;:&#8220;20px&#8220;,&#8220;class&#8220;:&#8220;grve-wpb-1668423847513&#8220;}}&#8221; el_wrapper_class=&#8221;border-radius&#8221;]<div class=\"grve-element grve-box-icon grve-small grve-side-icon grve-align-left grve-vertical-align-top grve-layout-1\" style=\"margin-bottom: 20px;\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon smp-icon-rocket grve-text-black\"><\/span><\/div><div class=\"grve-box-title grve-h5\">SOLUTION MISE EN PLACE<\/div><\/div><\/div>[vc_column_text animation_delay=&#8221;200&#8243; el_class=&#8221;list-perso&#8221;]AUDITELcom, plateforme cloud de TEM. La solution est h\u00e9berg\u00e9e sur un cloud priv\u00e9 et s\u00e9curis\u00e9.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div class=\"grve-empty-space grve-height-2x\"><\/div>[vc_row_inner][vc_column_inner rc_heading_color=&#8221;white&#8221; rc_bg_type=&#8221;image&#8221; rc_bg_image=&#8221;225&#8243; rc_bg_color_overlay=&#8221;gradient&#8221; rc_bg_gradient_overlay_custom_1=&#8221;rgba(34,42,98,0.95)&#8221; rc_bg_gradient_overlay_custom_2=&#8221;rgba(0,160,224,0.01)&#8221; rc_bg_gradient_overlay_direction=&#8221;45&#8243; rc_add_shadow=&#8221;small-shadow&#8221; animation=&#8221;clipping&#8221; clipping_animation=&#8221;clipping-left&#8221; grve_css=&#8221;{&#8220;desktop&#8220;:{&#8220;padding-top&#8220;:&#8220;40px&#8220;,&#8220;padding-right&#8220;:&#8220;40px&#8220;,&#8220;padding-bottom&#8220;:&#8220;40px&#8220;,&#8220;padding-left&#8220;:&#8220;40px&#8220;,&#8220;class&#8220;:&#8220;grve-wpb-1668423713134&#8220;}}&#8221; rc_font_color=&#8221;#ffffff&#8221; el_wrapper_class=&#8221;border-radius&#8221; rc_bg_color=&#8221;#00a0e0&#8243;]<div class=\"grve-element grve-box-icon grve-small grve-side-icon grve-align-left grve-vertical-align-top grve-layout-1\" style=\"margin-bottom: 20px;\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon smp-icon-trophy grve-text-white\"><\/span><\/div><div class=\"grve-box-title grve-h5 grve-custom-font-1 grve-text-white\">B\u00c9N\u00c9FICE CLIENT<\/div><\/div><\/div>[vc_column_text animation_delay=&#8221;200&#8243;]<\/p>\n<ul>\n<li><strong>Disposer d\u2019un outil <\/strong><strong>centralis\u00e9 <\/strong><strong>pour le contr\u00f4le des d\u00e9penses et des usages de t\u00e9l\u00e9phonie fixe<\/strong><\/li>\n<li><strong>Simplifier le contr\u00f4le des factures de t\u00e9l\u00e9phonie fixe<\/strong><\/li>\n<li><strong>Tracer l\u2019ensemble des appels pour pouvoir v\u00e9rifier les postes sollicit\u00e9s<\/strong><\/li>\n<li><strong>Am\u00e9liorer la qualit\u00e9 de l\u2019accueil t\u00e9l\u00e9phonique<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row section_type=&#8221;fullwidth&#8221; 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